#16 Holly Hester-Reilly: Building a customer-centric team and product culture

Holly Hester-Reilly is the founder and CEO of H2R Product Science, where she combines more than a decade of experience in technology companies with years of experience in scientific research to bring her clients a rigorous, research driven approach to developing their growth strategy and coaching their product teams.

Holly has helped startups, high-growth companies, and enterprises like MediaMath, Shutterstock, The Lean Startup Co, Unilever, Weight Watchers and many more figure out which product growth opportunities they should pursue and build the product management skills to deliver on their goals.

She teaches and speaks globally about building high-growth products and effective learning organizations at events such as Lean Startup Berlin, growth equity firm General Atlantic’s CIO summit, top design and development agency Thoughtbot’s employee summit, ProductTankNYC, The New School, and the Product School among others.

Listen now on Apple, Spotify, Google, Overcast, or Youtube.

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Links & resources mentioned

• Holly: Twitter, H2R Product Science

  • Holly's podcast — Product Science

  • Product discovery in uncertain times

• K Anders Ericsson - Peak (book)

• Deliberate Practice

• Marty Cagan — book, blog, trainings

  • The Alternative to Roadmaps

  • The Four Big Risks

• Continuous product discovery / dual-track discovery and delivery

• Christina Wodtke episode

• Barry O'Reilly episode

• "Feature factories"

• MediaMath

• Outcomes-based roadmap

• Scrum

• Agile software development

• Waterfall

• Mythical Man Month

• The Cathedral and the Bazaar

• Thanks for the Feedback

• SAFE is a joke

• Fight Song - Rachel Platten

• Physical (song) - Dua Lipa

• Derik Mills episode & Glo yoga

• Empathy mapping

• Impostor syndrome